Payment is due by check or cash at the time of the appointment.
Patients are charged 100% of their fee for "missed appointments" if notice is not given a minimum of three business days prior to an initial appointment, or two business days prior to a follow-up appointment. Of course, emergencies can happen at any time in which case the fee will be waived for a missed appointment.
If you cannot make an appointment because of timing problems or hazardous weather conditions, Dr. Hertz will do a follow-up appointment on the phone. Please call him at 1-888-700-2419 five minutes prior to a phone appointment and leave your telephone number with the operator. At the time of your phone appointment, Dr. Hertz will then call you back at the phone number left with the operator.